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Terms and Conditions

Jewellery: All Jewellery MUST be removed prior to taking part - Coaches will ask children to remove all jewellery and this is applicable to ALL members of the party who will be participating. Children may be refused entry if jewellery is not removed 

 

Footwear: Please ensure that all children have either trainers on or are barefoot.

 

Food and Drink: We do not provide food in any circumstances. We have a separate area for the food to be stored/prepared aside from the tables for the children. We do not have any cooking facilities.

 

Food Area Access: You will have access to this area 30 minutes before the children head to the party area. There will only be places set up for the amount of children in the party.

 

Timings: Due to hall hire, bookings end times are strict and you must be finished by the end time of the party. If for any reason your party overruns you may be charged.

 

Deposit and Payment information: To secure a slot a £85 non refundable deposit must be paid at the time of booking with the balance payable 21 days before the party date. Final numbers must be confirmed 7 days before the party. 

We do not accept payment on the day for extra participants on the day of the party.

 

Restrictions: We do not allow external bouncy castles, other contractors, face painters or pinata’s. We do not allow alcohol to be consumed on the premises. Adults must not play on the equipment; our coaches are there to supervise the children.

 

Attendee's: Our standard party package is for 20 children. All extra children must be booked and paid for 7 days before the party. We do not add numbers on the day. We only accept a maximum of 30 Children per party.

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If you have any questions or queries please do not hesitate to contact us on 07553 948811 or email haloallstars@outlook.com

 

Cancellation Policy: 
The deposit paid for Birthday Parties is a non-refundable deposit. Please read the cancellation policy below. 

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Parties can be cancelled up until 28 days before the date of the party with no further charges

  • 21-28 days - 25% of the party balance will be charged 

  • 14-20 days - 50% of the party balance will be charged 

  • 7-13 days - 75% of the party balance will be charged 

  • >7 days - 100% of the party balance will be charged 

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For all cancellations please contact us ASAP

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